Opening Times

 NB. Surgery doors opens at 8.00am allowing patients to book into the Acute Illness Clinic ONLY, which commences at 8.30am.

*Extended Hours

The appointments in the evening (from 6:30 pm) will be pre-bookable slots and are not intended for urgent medical problems which will not wait until the following day – the out of hours service will remain in operation from Lincoln Hospital for such emergencies (as now) from 6:30 pm each evening).

Planned Closures

We are (usually) closed on the 3rd Tuesday of every month from 1:00 pm for staff training. Training is provided for all doctors and staff and is important.

Emergency cover is provided during this time - call the usual surgery number (01673 862232) and select option 1.

DISPENSARY

We offer full dispensing services to patients who live more than 1 mile away from any chemists shop and to all temporary patients (24hrs - three months in our area)

PLEASE NOTE: TO OBTAIN URGENT MEDICATIONS WHEN WELTON SURGERY IS CLOSED

Please dial 111.

When We Are Closed

The out of hours centre may be contacted in an emergency (although if there is a life threatening emergency please dial 999 for an ambulance). Please dial the surgery number and follow the options. The out of hours centre is situated next to Accident & Emergency at Lincoln County Hospital on Greetwell Road.

Alternatively patients may dial 111 direct for urgent but non life threatening emergencies out of hours.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

TO OBTAIN URGENT MEDICATIONS WHEN THE SURGERY IS CLOSED - PLEASE DIAL 111.

ACUTE CLINIC OPENING TIMES:

Monday:  8.30 am to 10.00 am.  

Tuesday to Friday: 8.30am to 9.15am.

Doors open at 8.00am to allow patients to book into the Acute Clinic Only.

ACUTE CLINIC SURGERY ARRANGEMENTS:

Following on from survey results and discussions with the Patient Group Open Access surgeries have changed with effect from Monday 2nd September 2013.

(Surgery doors will open at 8.00am to allow patients to book into the Acute Clinic only)

This surgery will be for acute illness only and all patients presenting between these times will be seen by a GP or Nurse Practitioner. There will be a designated booking in desk in the Waiting Room and there is no need to ring in advance.  Anyone presenting with an urgent problem after this time will be either offered an appointment or contacted by the Duty Doctor.  Patients will be asked to make an appointment for routine follow ups or routine medication reviews rather than use the open access facility and we are also increasing our telephone consultation availability for further convenience.

Booked surgeries will run later in the morning and in the afternoon, as usual and may be booked from 8.30am daily. It would be appreciated if general enquiries could be made after 9.00am. The late night doctor surgery will be on a Monday evening until 8.00pm with nurse clinics running alongside this on a Monday and until 7.00pm on a Wednesday. All  appointments may be booked up to two weeks in advance. At the same time we have increased our nursing availability and encourage patients to book in with our Long Term Condition nurses, not a doctor, for routine reviews. This includes reviews of hypertension, asthma, diabetes etc. 

Please could patients NOT use A&E as an alternative to seeing a GP – there are enormous pressures on all A&E services and we are working with our Clinical Commissioning Group to try and reduce any unnecessary attendances. If patients are unsure about attending A&E they should speak to the Duty Doctor for advice.