MAY BANK HOLIDAYS
the surgery will be closed from:
Friday 4th May 2018 @ 6.30pm until Tuesday 8th May 2018 @ 8.00am
Friday 25th May 2018 @ 6.30pm until Tuesday 29th May 2018 @ 8.00am
Please don't forget to give yourselves plenty of time to order your repeat prescriptions.
NOTICE: With effect from 1st January 2018 the Practice will no longer accept payment by cheque. We are able to accept cash or card payments (with the exception of American Express).
Thank you for your co-operation.
Patient Information Leaflet - What happens when you are referred by your GP to a Specialist
PDA NEWS: Following the recent Annual General Meeting we now have a new chairman - Mr David Kitching.
PDA Events update - please see 'Patient Group' to view details in the 'Further Information' column.
Are you a Carer? Lots of information and help included in the following guide. Please click on the following link: A Practical Guide for Healthy Caring June 2016
As part of the initiative to provide better support to patients the practice has provided a named GP for all of its patients. The named GP is, where necessary and appropriate, responsible for coordinating a patient's care with other health professionals.
You are able to see any GP you would like at the practice and are not restricted to just this one GP. If you would like to know who your allocated GP is please ask at reception.
If you have a strong preference as to who your named GP is, please let the practice know and we shall try to accommodate your request.
PATIENT INFORMATION LEAFLETS TO VIEW
'When should I worry?' Guide to cough, colds, earache & sore throats.
'Get well soon without antibiotics' This leaflet explains the need to get the right treatment for common illnesses such as colds and coughs without encouraging antibiotic resistance.
ONLINE FRIENDS & FAMILY TEST Please complete our simple F&FT survey. This can be found on the home page right hand side or in 'Have your Say' - just click on link.
IF YOU ARE UNABLE TO ATTEND AN APPOINTMENT PLEASE CONTACT RECEPTION OR LEAVE A MESSAGE/TEXT ON OUR MOBILE NUMBER 07930 880337.
If you would find it useful to receive a text reminder about your appointments, please see Reception to sign up to this.
Surgery will be CLOSED for staff training on the following Tuesday afternoons from 1.00pm.
Tuesday 15th May 2018
Tuesday 19th June 2018
WORKING TO AVOID UNPLANNED ADMISSION TO HOSPITAL
NHS England and Welton Family Health Centre will be reviewing patient information in order to identify those patients most likely to be admitted to hospital. This is a national scheme called "Avoiding Unplanned Admissions" where the intention is to pro-actively manage the care of t hose patients identified as being most at risk and pre-empt an unplanned admission to hospital.
The information gathered is for the Practice use only and only the GPs and Practice Staff will be involved however, should you wish to opt out of this risk profiling process then please let a member of the Practice Staff know.
If you have any questions please leave your contact details at Reception.
WFHC SystmOnline Services Registration Forms
Online Access Info
Once you have completed and signed the necessary forms please bring them into surgery together with photographic proof of your identification we will be able to provide you with a personalised username and password. You can then access SystmOnline by clicking on the following link or from the link on the home page.
Repeat Prescriptions - order your repeat medication online
As part of the SystmOnline service you can order your repeat prescriptions using this service. You will need a username and password to access as outlined above.
Accident and Emergency
Please could patients NOT use A&E as an alternative to seeing a GP – there are enormous pressures on all A&E services and we are working with our Clinical Commissioning Group to try and reduce any unnecessary attendances. If patients are unsure about attending A&E they should speak to the Duty Doctor for advice.
Patients are encouraged to use NHS resources wisely. The A&E Department at Lincoln County Hospital is available for Accident and Emergencies ONLY.
There are several other avenues of expert help and advice available, both in and out of hours:
NHS Walk In Centre - to treat minor illnesses and injuries, no appointment needed. Vist the Walk In Centre, 63 Monks Road, Lincoln, LN2 5HP.
Call 111 - if it's not an emergency but you need medical help fast.
A&E or 999 - for emergency care only.
Before you decide to go to A&E please think if one of the other options would be more appropriate. Thank you.
Virtual Patient Group
We are continuing our recruitment drive for the "Virtual Patient Group" to help us carry out surveys on issues that affect the Practice and patients. Patients may join this group electronically (via email) or by providing a postal address. If you are interested in participating in these surveys, please see Reception staff for a sign up form or alternatively, click here for further information and the online sign up form.
Opening Hours - find out when we are open and how to see a GP
Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more
Repeat Prescriptions - order your repeat medication online
As part of the new SystmOnline service you can now order your repeat prescriptions using this service. You will need your new username and password provided for Online Access. To register please see paragraph at top of this page - Online Appointments - for further information on how to apply.
Like To Register? We welcome new patients to our area
New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more Also for a map of our accepted area please click the following: WFHC Practice Area
Updating Information - let us know if you move house or change numbers
If you move house or change telephone number please update us as soon as possible to ensure we have the correct contact details for you. We cannot accept patients outside of our area so it is important to know if you have moved.